Privacy Policy

Last updated: 26 February 2025

1. Introduction

K M GRILLS PTY LTD ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our access register and review platform.

By using Access Register, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

We collect information necessary to provide and improve our service:

  • Account information: name, email address, and password when you register
  • Profile information: timezone, date format and display preferences
  • Access register data: systems, people, access permissions and review history that you enter into the platform
  • Billing information: payment is processed by Stripe; we store only Stripe customer and subscription identifiers, not card details
  • Usage data: audit logs of actions within the platform for security and compliance

3. How We Use Your Information

We use your information to:

  • Provide, operate and maintain the Access Register service
  • Process subscriptions and manage billing
  • Send service-related communications, including review reminders
  • Respond to support requests and enquiries
  • Maintain audit trails for compliance and security
  • Improve our service and develop new features

4. Disclosure of Information

We do not sell your personal information. We may disclose your information only in the following circumstances:

  • Service providers: Stripe for payment processing; hosting and infrastructure providers necessary to operate the service
  • Legal requirements: when required by law, court order or regulatory authority
  • Protection of rights: to protect our rights, your safety or the safety of others

5. Data Storage and Security

We store data in secure, geographically appropriate data centres. We implement technical and organisational measures to protect your information, including:

  • Encryption in transit (TLS) and at rest where applicable
  • Role-based access control and authentication
  • Support for two-factor authentication
  • Regular security reviews and monitoring

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Object to or restrict certain processing
  • Data portability where applicable

To exercise these rights, please contact us via our contact page.

7. Cookies and Similar Technologies

We use essential cookies and session storage to operate the service (for example, to keep you signed in and remember your preferences). We do not use advertising or tracking cookies on the marketing site or application.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or our handling of your personal information, please contact us at support@plustime.com.au or through our contact page.

10. Business Details

ABN: 92643619710
ACN: 643619710